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Select the questions to view the answers
- My product software doesn't work properly. What should I do?
- What sizes of film and slides is the optional transparency unit able to scan?
- The OneTouch feature is not working with my scanning program. What should I do?
- I can't start Epson Scan. What should I do?
- The colors in my negative are wrong when I scan. What should I do?
- The Operate light does not turn on. What should I do?
- Can the product be turned off?
- The lamp in my product stays on all the time. Is this normal?
- Can I scan 110 film with my product?
- I see the message Cannot find film when I scan film. What should I do?
Select the questions to view the answers
Select the questions to view the answers
Select the questions to view the answers
- The OneTouch feature is not working with my scanning program. What should I do?
- What sizes of film and slides is the optional transparency unit able to scan?
- The Operate light does not turn on. What should I do?
- Can the product be turned off?
- The lamp in my product stays on all the time. Is this normal?
- Can I scan 110 film with my product?
- Does Epson have a program where I can donate my working electronic equipment?
Product Brochure
PDF
This document gives an overview of the product as well as technical specifications, available options, warranty information and EPSON contact information.
Product Information Guide
PDF
This document contains specifications, general setup/usage information, interface information, and troubleshooting tips.
Product Support Bulletin(s)
PDF
This document contains information such as tips for using the product or common questions and answers.
Scanner Basics
PDF
This document contains basic usage, maintenance, and troubleshooting information.
Technical Brief (Scanners)
PDF
This document provides easy-to-digest technical information covering topics such as: Image quality, performance, and flexibility of EPSON scanners.
Warranty Statement
PDF
This document describes Epson's limited warranty for this product.
Email Epson Support
If you are unable to find an answer on our web site, you can email your question to Epson Support.
Email UsContact Us
Phone :
(562) 276-4382
Hours :
Monday – Friday 7 am – 4 pm (PT)
Mail :
3131 Katella Ave.
Los Alamitos, CA 90720
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