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Home Support Scanners Expression Series Epson Expression 12000XL - Photo

The product does not turn on. What should I do?

    Try the following:

    • Make sure your scanner's power cord and USB cable are securely connected to the scanner.
    • Make sure the electrical outlet works. If necessary, test it by plugging in and turning on another electrical device.
    • Hold down the power button for approximately 1 second.
Published:  Jan 24, 2017 Was this helpful​? Thank you for the feedback!
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