I see the message Error connecting to Camera message when I try to download my photos to my PC. What should I do?

• Your computer's serial port may be disabled or configured incorrectly. Make sure the port is enabled and there are no IRQ or device conflicts. If possible try the camera on a known working port, such as a serial mouse port. If you are using an adapter, be aware that many 9 to 25-pin serial adapters are not compatible with the PhotoPC.