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Home Support Scanners Perfection Series Epson Perfection V500 Photo

When I start Epson Scan, my thumbnail preview is grayed out. What should I do?

    When the ADF is attached to the scanner, the thumbnail preview is grayed out. To enable the thumbnail preview, Do the following:
    1. Turn off the scanner.
    2. Disconnect the ADF option cable from the scanner.
    3. Turn on the scanner.

      The thumbnail preview option should now be available.
Published:  Sep 22, 2009 Was this helpful​? Thank you for the feedback!
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