Support Scanners GT Series Epson WorkForce GT-1500

I am unable to scan using the thumbnail preview in Epson Scan. What should I do?

  • Try the following:
    • If you are using Office Mode, the thumbnail preview is not available. Change the scan mode to Home Mode or Professional Mode. See Changing the Scan Mode.
    • If you are scanning images with a very dark or bright background, use normal preview and create marquees on the areas you want to scan. See Previewing and Adjusting the Scan Area.
    • If you are scanning a large size document, use normal preview and create marquees on the areas you want to scan. See Previewing and Adjusting the Scan Area.
    • Make sure the Document Type setting is correct. See Scanning in Home Mode or Scanning in Professional Mode.
    • Click Configuration, select the Preview tab, and adjust the thumbnail cropping area using the Thumbnail Cropping Area slider in the Preview menu.
Published:  Jun 3, 2008 Was this helpful?​ Thank you for the feedback!
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