When scanning, an image on the back of my original appears in my scanned image. What should I do?
If your original is printed on thin paper, images on the back may be visible to the scanner and appear in your scanned image. Try scanning the original with a piece of black paper placed on the back of it. Also make sure the Document Type (Home Mode and Professional Mode only) and Image Type settings are correct for your original. See Scanning in Home Mode or Scanning in Professional Mode for instructions.
Published: Jun 3, 2008 Was this helpful? Thank you for the feedback!