Pressing the Start button does not start the correct program. What should I do?
Try the following:
- Make sure Epson Scan and Epson Event Manager are installed correctly. See the Start Here sheet for details.
- Windows: Click the Events tab in your scanner's Properties window and make sure Take no action is not selected. Also, make sure the Start Button is selected in the Select an event list box, and Start this program is selected. For details, see Assigning a Program With Windows 8, Windows 7, and Windows Vista or Assigning a Program With Windows XP.
- Mac OS X: Make sure you are logged on as the user who installed the scanner software. Other users must first start Epson Scanner Monitor in the Applications folder and then press the Start button to scan.
Published: Nov 26, 2008 Was this helpful? Thank you for the feedback!