I see only a few dots in my scanned image. What should I do?
Try the following:
- Make sure the document or photo is placed on the scanner glass with the side to be scanned facing down. See Placing Documents or Photos for details.
- When scanning with the Black&White setting in Office Mode or Home Mode, or the Black & White setting in Professional Mode, change the Threshold setting. See Adjusting the Color and Other Image Settings for details.
Published: Jun 2, 2010 Was this helpful? Thank you for the feedback!