I am unable to scan using the thumbnail preview in Epson Scan. What should I do?

• Try the following:
  • If you are using Full Auto Mode and Office Mode, the thumbnail preview is not available. Change the scan mode to Home Mode or Professional Mode. See Selecting an Epson Scan Mode for details.
  • If you are scanning images with a very dark or bright background, use normal preview and create marquees on the area you want to scan. See Previewing and Adjusting the Scan Area for details.
  • If you are scanning a film strip including both panoramic and regular size images, the panoramic images are not previewed. For the panoramic images, use normal preview and create marquees on the area you want to scan. See Previewing and Adjusting the Scan Area for details.
  • If you are scanning a large size document, use normal preview and create marquees on the area you want to scan. See Previewing and Adjusting the Scan Area for details.
  • Make sure the Document Type setting (Home Mode) or Document Type and Film Type setting (Professional Mode) is correct. See Scanning in Home Mode or Scanning in Professional Mode for details.
  • Click Configuration, select the Preview tab, and adjust the thumbnail cropping area using the Thumbnail Cropping Area slider.
  • If you are scanning in Home Mode and Illustration, Magazine, Newspaper or Text/Line Art is selected as Document Type, thumbnail preview is not available.