Pressing a product button does not start the correct program. What should I do?
Try the following:
- Make sure Epson Scan and Epson Event Manager are installed correctly.
- Check if you have assigned a program to the scanner button. See Assigning a Program to a Scanner Button for details.
- Mac OS X: Make sure you are logged on as the user who installed the scanner software. Other users must first start Epson Scanner Monitor in the Epson software folder in the Applications folder and then press a button to scan.
Published: Jun 2, 2010 Was this helpful? Thank you for the feedback!