Home Support Scanners DS Series Epson WorkForce DS-6500

The product does not turn on. What should I do?

  • Try the following:

    • Make sure your scanner's AC adapter, USB cable, and power cord are securely connected to the scanner.
    • Make sure the USB cable is securely connected to the scanner and the computer.
    • Make sure the electrical outlet works. If necessary, test it by plugging in and turning on another electrical device.
    • Make sure you hold down the power button for approximately one second to power on the product.
Published:  Jun 19, 2019 Was this helpful?​ Thank you for the feedback!
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