I can't start Epson Scan 2. What should I do?

• If you cannot start Epson Scan 2, try these solutions:

  • Make sure you scanner appears in the Epson Scan 2 Utility.
  • Restart your computer.
  • Make sure your scanner is turned on and any interface cables are securely connected at both ends.
  • Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2.
  • Connect the scanner directly to the computer. The scanner may not work properly when connected through a USB hub.
  • If you are using the scanner with the optional Epson Network Interface Unit, make sure the network cable is securely connected.

    Note: The USB port is disabled if the optional Network Interface Unit is installed.

  • If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
  • If you are using a TWAIN-compliant program, make sure that the correct product is selected as the Scanner or Source setting.
  • Make sure the Ready light stops flashing, indicating that the scanner is ready to scan.
  Related information
  Using the Network Interface Unit