What do my product's lights indicate?
You can often diagnose problems with your scanner by checking its lights. See the following table:
- Check the scanner connection to your computer to make sure it is secure.
- Make sure the scanner cover is closed and there is no jammed paper inside.
- If the ! error light is still on, turn off the scanner, then turn it on again. If the error continues, the scanner may be malfunctioning. Contact Epson for support.
|1||The ! error light|
|2||The Ready light|
|The Ready light is on||The scanner is turned on and ready to scan.|
|The Ready light is flashing||The scanner is scanning or initializing. Wait for the Ready light to stop flashing before turning off the scanner.|
|The ! error light is on||An error has occurred. Try the following: |
|The ! error light and the Ready light are flashing alternately||The scanner firmware is updating. Do not turn off the scanner or disconnect any cables until the status lights have stopped flashing.|
|The ! error light and the Ready light are flashing at the same time||A scanner error has occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support.|
Published: Feb 4, 2014 Was this helpful? Thank you for the feedback!