Home Support Scanners DS Series Epson WorkForce DS-560

Paper jammed in my product. What should I do?

  • If an original has jammed inside the scanner, follow these steps:
    1. Turn off your scanner.
    2. Remove all originals from the input tray.
    3. Pull down the cover open lever and open the scanner cover.
    4. Gently pull out any jammed originals from inside the scanner.
    5. Gently pull out any jammed originals from the output tray.
    6. Close the scanner cover.
    7. Carefully follow all loading instructions when you reload originals.
    Related tasks
    Cleaning Inside Your Scanner
    Related information
    Loading Originals
Published:  Mar 20, 2014 Was this helpful?​ Thank you for the feedback!
Was this helpful?​
Please tell us why this was not helpful.​
Please enter a valid email address