Support Scanners DS Series Epson WorkForce DS-860

Paper jammed in my product. What should I do?

  • If an original has jammed inside the scanner, follow these steps:
    1. Turn off your scanner.
    2. Remove all originals from the input tray.
    3. Pull down the cover open lever and open the scanner cover.
    4. Gently pull out any jammed originals from inside the scanner.
    5. Gently pull out any jammed originals from the output tray.
    6. Close the scanner cover.
    7. Carefully follow all loading instructions when you reload originals.
    Related tasks
    Loading Originals in the Input Tray
    Loading Plastic Cards in the Input Tray
    Loading Special Documents
Published:  Feb 21, 2014 Was this helpful?​ Thank you for the feedback!
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