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Home Support Scanners Perfection Series Epson Perfection V850 Pro

What do the product's lights indicate?

    You can often diagnose problems with your scanner by checking its lights.

    1 Scanner cover light
    2 Scanner light
    Light Color Status Description
    Scanner cover light Blue On Scanning transparencies (such as film or slides)
    Off Scanning reflective documents (such as photographs)
    Scanner light Green On The scanner is turned on and ready to scan
    Flashing The scanner is scanning or initializing
    Red Flashing An error has occurred. Try the following:
    • Make sure the scanner connection to your computer is secure.
    • Make sure your scanning software is installed correctly.
    • Make sure the transportation locks are unlocked.
    • Turn off the scanner, then turn it on again. If the light is still flashing red, the scanner may be malfunctioning. Contact Epson for support.
    Off The scanner is turned off.
Published:  Oct 31, 2014 Was this helpful​? Thank you for the feedback!
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