Home Support Scanners DS Series Epson WorkForce DS-40

My computer doesn't recognize the product. What should I do?

  • Try the following:

    • Disconnect your scanner, then reconnect it.
    • Make sure the connection mode switch is set to the correct connection type.
    • Try a different USB cable.
    If the steps above do not help, contact Epson Technical Support.
Published:  Jul 7, 2014 Was this helpful?​ Thank you for the feedback!
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