Support Scanners WorkForce Series Epson WorkForce ES-500W

The product is not converting characters to editable text. What should I do?

  • If characters in your scanned images are not recognized during OCR conversion, try these solutions:

    • Make sure your original is loaded straight on your product.
    • Use an original with clear text.
    • Adjust these Epson Scan 2 settings (if available) and try scanning again:
      • Select the correct Image Type setting.
      • Select or adjust the Text Enhancement setting.
      • If the Image Type is set to Black & White, adjust the Threshold setting.
      • Set the Image Type to Grayscale.
    • Set the scanning resolution between 200 and 600 dpi.
    • If the original document is in landscape mode, set the Rotate setting to Auto in Epson Scan 2.
    • If you are using OCR software, check the manual for any additional adjustments.
    Related tasks
    Scanning in Epson Scan 2
    Related references
    Image Format Options
Published:  Sep 27, 2018 Was this helpful?​ Thank you for the feedback!
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