text.skipToContent text.skipToNavigation
Home Support Scanners WorkForce Series Epson WorkForce DS-575W

I scanned a business card, and a black rectangle appears next to the scanned image. What should I do?

    The incorrect Document Size setting may have been selected. Select Plastic Card (Landscape) as the Document Size setting and Off as the Detect Double Feed setting. Then try scanning again.

Published:  Jul 13, 2017 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address