text.skipToContent text.skipToNavigation
Home Support Scanners WorkForce Series Epson WorkForce DS-575W

Only part of my document scans. What should I do?

    If the edges of a scanned image are cropped, try the following solutions:

    • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture.
    • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
      • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
      • Document Capture (Mac): Click the Scan button and select Main Settings from the Scan window. Select Document Size and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
    • In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None.
Published:  Jul 13, 2017 Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address