Home Support Scanners DS Series Epson WorkForce DS-520

How should I clean the product?

  • To keep your product working at its best, you should clean it several times a year.

    Cleaning Your Scanner

    To keep your product working at its best, you should clean it several times a year.

    Caution:
    Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it. Do not open the product's outer case.

    1. Turn off the scanner and unplug the AC adapter.
    2. Disconnect any connected cables.
    3. Clean the outer case with a soft, dry cloth. Do not use liquid or chemical cleansers.

      Note: If the outer case still requires additional cleaning, use a slightly damp cloth to wipe the outer case. Then wipe the case with a soft, dry cloth.

    Cleaning Inside Your Scanner

    Clean your scanner regularly to make sure that no dust builds up on the glass scanning surfaces. Dust can cause spots or lines in your scanned images.

    Caution:
    Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it.

    1. Turn off the scanner and unplug the AC adapter.
    2. Disconnect any connected cables.
    3. Pull down on the cover open lever and open the scanner cover.
    4. Use a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover.
    5. Wipe off any dust or dirt on the pickup rollers.
    6. Plug in the AC adapter and press the  power button to turn on the scanner.
    7. Hold down the  start button for at least two seconds, and press the  start button several times to rotate the rollers shown here. Wipe off any dust or dirt on the rollers as they rotate.
    8. Turn off the scanner and unplug the AC adapter.
    9. Wipe off any dust or dirt on the glass scanning surfaces using a soft, dry cloth. If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid.

      Caution:
      Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass.


    10. Close the scanner cover.
    11. Plug in the AC adapter and turn on the scanner.
Published:  Nov 10, 2014 Was this helpful?​ Thank you for the feedback!
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