Home Support Scanners DS Series Epson WorkForce DS-520

My computer doesn't recognize the product. What should I do?

  • Try the following:

    • Disconnect your scanner from your computer, then reconnect it.
    • If you are using a USB hub, connect the scanner directly to the computer.
    • Try a different USB cable.
    If the steps above do not help, contact Epson support.
Published:  Dec 19, 2014 Was this helpful?​ Thank you for the feedback!
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