I see the message Epson Scan 2 error has occurred and Epson Scan 2 will close. (E425-B101) when I scan a double-sided document. What should I do?

• Make sure you're using the latest version of Epson Scan 2. For the latest version, go to the Downloads tab on your product's support page and download and install Epson Scan 2 version 6.4.8.x or later.