How do I reset the product's roller counter?

  • When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again.

    1. Make sure the scanner is turned on and connected to your computer.
    2. Do one of the following to open the Epson Scan 2 Utility:
      • Windows 10: Click and select All Apps. Select EPSON, then select Epson Scan 2 Utility.
      • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
      • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
      • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility.
    3. Click the Counter tab. You see a screen like this:
    4. Click Reset. The Number of Scans field changes to 0 (zero).
    5. Close the Epson Scan 2 Utility screen.
    Related tasks
    Replacing the Scanner Rollers
Published:  Aug 31, 2016 Was this helpful?​ Thank you for the feedback!
Was this helpful?​
Please tell us why this was not helpful.​
Please enter a valid email address