What do my product's lights indicate?
- ! error
- AP mode
- Check the scanner connection to your computer to make sure it is secure.
- Turn the scanner off and then back on again. If the error continues, the scanner may be malfunctioning. Contact Epson for support.
- ! error
- automatic feeding mode
- double feed detection skip
- slow mode
- AP mode
See the table below.
Scanner Light Status
You can often diagnose problems with your scanner by checking its lights.
|1||AP mode light|
|3||! error light|
|4||automatic feeding mode light|
|6||double feed detection skip light|
|7||slow mode light|
|The ! error light is flashing slowly||A paper jam or a double feed has occurred. Remove any paper loaded in the input tray. If the light continues to flash, a scanner error may have occurred. Turn the scanner off and then back on again. If the error continues, contact Epson for support.|
|The ! error light is on||The scanner cover is open. Make sure the scanner cover is closed and no paper is jammed inside.|
| The following lights are flashing quickly: || A fatal error has occurred. Try the following: |
| The ready light is off and the following lights are on: ||The firmware update has failed and the scanner is in recovery mode. Try updating the firmware again.|
|The Wi-Fi and ! error lights are flashing slowly||An access point settings error (security error) has occurred. Press the stop button to clear the error, restart the devices you want to connect to the network, then reconnect the scanner to the network.|
|The Wi-Fi light is flashing slowly and ! error light is on|
|The ! error and ready lights are on and the Wi-Fi light is flashing||Wireless scanning from the scanner button has failed. Wait for the lights to go off or stop flashing, restart the devices you want to connect to the network, and reconnect the scanner to the network.|
Original Jams in Scanner
Where to Get Help
Published: Jul 26, 2018 Was this helpful? Thank you for the feedback!