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Home Support Scanners DS Series Epson DS-1630

My computer doesn't recognize the product. What should I do?

    Try the following:

    • Disconnect your scanner from your computer, then reconnect it.
    • If you are using a USB hub, connect the scanner directly to the computer.
    • Make sure the scanner is turned on.
Published:  Apr 21, 2017 Was this helpful​? Thank you for the feedback!
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