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Home Support Scanners DS Series Epson DS-1630

The product doesn't work properly when I press the start button. What should I do?

    If the  start button does not start the correct program or perform the correct action, try these solutions:

    • Make sure the scanner is securely connected to your computer.
    • Make sure Epson Scan 2 is installed correctly.
    • Make sure Document Capture Pro (Windows) or Document Capture (Mac) is installed correctly.
    • Make sure the correct settings were assigned to the scanner button in Document Capture Pro (Windows ) or Document Capture (Mac).
    Related tasks
    Assigning Start Button Settings or Scan Jobs
Published:  Aug 26, 2016 Was this helpful​? Thank you for the feedback!
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