What do the product's error and ready lights indicate?
You can often diagnose problems with your scanner by checking its lights.
1 ! error light 2 ready light
Light status Condition/solution ! error light is flashing slowly A paper jam has occurred. Open the ADF cover and remove any jammed originals. Close the cover to clear the error and load your originals again. ! error and ready lights are flashing fast A fatal error has occurred. Turn the product off and then back on again. If the error continues, contact Epson for support. ! error light is on
ready light is off
The firmware update has failed and the scanner is in recovery mode. Connect your product using a USB cable and try updating the firmware again. If the error continues, contact Epson for support.
Originals Jam in the Automatic Document Feeder
Where to Get Help
Published: Aug 26, 2016 Was this helpful? Thank you for the feedback!