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Home Support Scanners DS Series Epson WorkForce DS-770

How do I reset the product's roller counter?

    When you replace the scanner rollers, reset the scanner roller counter so you know when you may need to replace the rollers again.
    1. Make sure the scanner is turned on and connected to your computer.
    2. Do one of the following to open the Epson Scan 2 Utility:
      • Windows 10: Click and select EPSON > Epson Scan 2 Utility.
      • Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
      • Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
      • Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility.
    3. Click the Counter tab. You see a screen like this:

    4. Click Reset. The Number of Scans field changes to 0 (zero).
    5. Close the Epson Scan 2 Utility.
    Related tasks
    Replacing the Scanner Rollers
Published:  Jul 13, 2017 Was this helpful​? Thank you for the feedback!
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