What do my product's lights indicate?
- Check the scanner connection to your computer to make sure it is secure.
- Turn the scanner off and then back on again. If the error continues, the scanner may be malfunctioning. Contact Epson for support.
See the table below.
Scanner Light Status
You can often diagnose problems with your scanner by checking its lights.
|2||automatic feeding mode light|
|3||! error light|
|The power light is on||The scanner is turned on and ready to scan|
|The power light is flashing||The scanner is scanning, initializing, or in standby mode|
|The power light is flashing and the ! error light is on||The scanner cover is open or a paper jam or double feed has occurred. Make sure the scanner cover is closed and there is no jammed paper inside. Remove and reload the originals.|
|The power light and the ! error light are flashing at the same time||A fatal error has occurred. Try the following: |
|The power light is off and the ! error light and automatic feeding mode light are on||The firmware update has failed and the scanner is in recovery mode. Try updating the firmware again.|
Original Jams in Scanner
Where to Get Help
Published: Aug 8, 2017 Was this helpful? Thank you for the feedback!