Only part of my document scans. What should I do?

• If the edges of a scanned image are cropped, try the following solutions:

  • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture.
  • If the document size is not detected correctly using the Auto Detect setting, select the size of your original from the Document Size list.

    Note: If the size you want to scan is not on the list, select Customize to create it manually (Windows only).

  • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
  • In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None.
  • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
  • Document Capture (Mac): Click the Scan button and select Main Settings from the Scan window. Select Document Size and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting.