Only part of my document scans. What should I do?
If the edges of a scanned image are cropped, select Settings > Scan Settings, adjust the following settings, and try scanning again:
- On the Main Settings tab, set the Document Size setting to Auto Detect or Auto Detect (Long Paper).
- If the document size is not detected correctly using the Auto Detect setting, select the size of your original from the Document Size list.
Note: If the size you want to scan is not on the list, select Customize to create it manually (Windows only).
- You can also select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
- On the Advanced Settings tab, set the Edge Fill setting to None.
Published: Feb 6, 2020 Was this helpful? Thank you for the feedback!