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Only part of my document scans. What should I do?

    If the edges of a scanned image are cropped, try the following solutions:

    • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture.
    • If the document size is not detected correctly using the Auto Detect setting, select the size of your original from the Document Size list.

      Note: If the size you want to scan is not on the list, select Customize to create it manually (Windows only).

    • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
    • In Epson Scan 2, select the Advanced Settings tab. Set the Edge Fill setting to None.
    • Document Capture Pro (Windows): Select Detailed Settings from the Scan window. Select Document Size > Settings and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
    • Document Capture (Mac): Click the Scan button and select Main Settings from the Scan window. Select Document Size and then adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
Published:  Feb 14, 2019 Was this helpful​? Thank you for the feedback!
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