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Home Support Scanners DS Series Epson DS-30000

The scanner does not turn on or turns off unexpectedly. What should I do?

    If the scanner does not turn on or if it turns off unexpectedly, try these solutions:

    • When you rotate the scanner to the storage position, the power turns off automatically.
    • Make sure the power cord is securely connected to the scanner and to a working electrical outlet.
    • You may need to adjust the Power Off Settings settings on the control panel.
    • Try pressing the  power button for approximately one second.
    Related tasks
    Changing the Scanner Position (DS-32000)
    Changing the Power Off Settings
Published:  Jan 30, 2020 Was this helpful​? Thank you for the feedback!
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