Home Support Scanners DS Series Epson DS-575W II

Only part of my document scans. What should I do?

  • If the edges of a scanned image are cropped, try the following solutions:

    • Select Auto Detect or Auto Detect (Long Paper) as the Document Size setting in Epson Scan 2, Document Capture Pro, or Document Capture.
    • If the document size is not detected correctly using the Auto Detect setting, select the size of your original from the Document Size list.

      Note: If the size you want to scan is not on the list, select Customize to create it manually (Windows only).

    • In Epson Scan 2, select the Main Settings tab. Select Document Size > Settings and adjust the cropping area shown in the Crop Margins for Size "Auto" setting.
    • In Epson Scan 2, select the Advanced Settings tab. Make sure the Edge Fill setting is set to None.
    Related tasks
    Scanning in Epson Scan 2
    Scanning with Simple Scan in Document Capture Pro - Windows
    Scanning with Job Scan in Document Capture Pro - Windows
    Scanning with Document Capture - Mac
Published:  Dec 17, 2020 Was this helpful?​ Thank you for the feedback!
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