Home Support Scanners DS Series Epson DS-790WN

The scanner does not turn on or turns off unexpectedly. What should I do?

  • If the product does not turn on or if it turns off unexpectedly, try these solutions:

    • Make sure the AC adapter is securely connected to the product and to a working electrical outlet.
    • If the product turns off unexpectedly, you may need to adjust the Sleep Timer and Power Off Timer settings on the control panel.
    Related tasks
    Changing the Sleep Timer Settings
    Changing the Power Off Timer Settings
Published:  Feb 21, 2022 Was this helpful?​ Thank you for the feedback!
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