How should I transport my product?

• If you need to ship your product, transport it a long distance, or store it for an extended period, prepare it for transportation as described here.
  1. Make sure the carriage is in the home position on the upper side of the scanner. If the carriage is not in the home position, turn on the scanner by opening the scanner software and wait until the carriage moves to the home position.
     
  2. Disconnect the USB cable.
  3. Place the scanner in its original packing materials if possible, or use equivalent materials with cushioning around the scanner.

     Caution:
     Avoid turning the scanner upside down when transporting. If the scanner is not packed correctly, vibrations and shocks during transport may damage the scanner.