I copied a video file to my image viewer and it won't play. What should I do?

  • Make sure your video file is a supported file type and meets the specifications listed below. You may need to use a video file converter or analyzer utility to verify the actual file format used to create the file.

    The viewer supports video files in resolutions ranging from 320 × 240 pixels to 720 × 576 pixels, with file sizes up to 2GB.

     File 
     extension 
     Video codec  Audio codec  Max bit rate 
     .avi  MPEG  G.711 
     PCM 
     QTLPCM 
     ADPCM 
     MS ADPCM 
     IMA ADPCM 
     MS IMA ADPCM 
     G.722 
     G.726 
     30 fps: 720 × 480 
     25 fps: 720 × 576 
     60 fps: QVGA 
     .mov  MPEG-4 
     (Advanced Simple Profile) 
     AAC-LC 
     PCM 
     QT LPCM 
     ADPCM 
     MS ADPCM 
     IMA ADPCM 
     MS IMA ADPCM 
     G.722 
     G.726 
     30 fps: 720 × 480 
     25 fps: 720 × 576 
     8 Mbps (peak) 
     4 Mbps (avg.) 
     Motion JPEG  G.711 
     PCM 
     QTLPCM 
     ADPCM 
     MS ADPCM 
     IMA ADPCM 
     MS IMA ADPCM 
     G.722 
     G.726 
     30 fps: 720 × 480 
     25 fps: 720 × 576 
     60 fps: QVGA 
     H.264/AVC 
     (Baseline Profile) 
     AAC-LC  30 fps: 720 × 480 
     H.264/AVC 
     (Baseline Profile Level 1.3) 
     PCM 
     QT LPCM 
     30 fps: 720 × 480 
     3 Mbps (peak) 
     2.5 Mbps (avg.) 
     .mp4 
     .m4v 
     MPEG-4 
     (Advanced Simple Profile) 
     AAC-LC 
     PCM 
     QT LPCM 
     ADPCM 
     MS ADPCM 
     IMA ADPCM 
     MS IMA ADPCM 
     G.722 
     G.726 
     30 fps: 720 × 480 
     25 fps: 720 × 576 
     8 Mbps (peak) 
     4 Mbps (avg.) 
     H.264/AVC 
     (Baseline Profile Level 1.3) 
     AAC-LC 
     QT LPCM 
     30 fps: 720 × 480 
     25 fps: 720 × 576 
     3 Mbps (peak) 
     2.5 Mbps (avg.) 
Published:  Dec 15, 2009 Was this helpful?​ Thank you for the feedback!
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