Sometimes the paper doesn't eject all the way or is wrinkled. What should I do?
Make sure the correct paper size is selected in your application and/or printer software. If the paper doesn't eject fully, it may be too long for the printer. If the paper is wrinkled, the paper may be damp or too thin. Check the paper specifications in the Appendix of your Printer Basics Guide for ranges of paper size and thickness you can print with, as well as environmental requirements for storage.
Published: Jul 20, 2012 Was this helpful? Thank you for the feedback!