text.skipToContent text.skipToNavigation

Some or all of my printout is garbled. What should I do?

    Check the following:
    • Make sure both ends of the interface cable are fully plugged in. The interface cable may not be securely connected.
    • Make sure you're using an interface cable with the correct specifications. If you're using a USB cable, make sure it is a shielded “AB” cable no more than 6.5 feet (2 meters) long.
    • Make sure you have the correct printer driver selected in your software.
Was this helpful​? Thank you for the feedback!
Please tell us why this was not helpful.​
Please enter a valid email address