When I press the B&W Start or Color Start button to make a copy, nothing happens. What should I do?

  • Check the following:
    • The CX11NF may not be in Copy mode when you are pressing the button (Print mode is the default mode). Make sure you press the Copy button before you press either B&W Start or Color Start.

      Note: If you don't press any button for more than 3 minutes, the CX11NF returns to Print mode.
    • Make sure paper is loaded in the MP tray or the optional Paper Cassette Unit. See Loading Paper.
    • Make sure your original is placed face-down on the document table or face-up in the Auto Document Feeder. See Setting Your Originals.

      Note: If you place documents in both in the Auto Document Feeder and on the document table, only the documents in the Auto Document Feeder will be scanned.
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