How should I transport my product?
If you need to ship your printer, you must prepare it for transportation by packing the printer in its original box or one of a similar size.
Caution: Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing.
- Turn off the printer.
- Remove any paper from the sheet feeder and close the paper support.
- Push in the output tray extension and close the tray.
- Unplug the power cord from the electrical outlet. Then disconnect the USB cable from the printer.
- Repack the printer in the original box using the protective materials that came with it.
After transporting the printer, plug it in and turn it on. If you notice a decline in print quality, clean the print head; if output is grainy or blurry, align the print head.
Published: Jan 29, 2007 Was this helpful? Thank you for the feedback!