The paper does not feed correctly. What should I do?

  • Check the following:
    • If paper doesn't feed, remove it from the front paper cassette or rear sheet feeder.
      • Front Paper Cassette: slide the edge guides to fit your paper and reload paper with the short edge facing the back of the paper cassette.
      • Rear Sheet Feeder: reload paper in the rear sheet feeder against the right side, behind the tab, then press in the tab on the edge guide and slide it against the paper.
      Make sure the paper is not above the arrow mark inside the edge guide.
    • If multiple pages feed at once, carefully remove the paper from the sheet feeder, fan the edges to separate the sheets, then reload it.
    • If the paper doesn't eject fully, you may have set the wrong paper size. Press the Stop/Clear Settings button. If the paper does not eject, turn off the printer, then open the scanner and remove the paper. Select the correct paper size before you reprint.
    • If it's wrinkled when it ejects, the paper may be damp or too thin. Load new paper.
    • Make sure you use new, smooth, high-quality paper that is not curled, creased, old, or too thin. Load it printable side up.
    • Don't load hole-punched paper.
    • Don't load more than the recommended number of sheets. If you're printing on both sides of the paper, try loading fewer sheets.
    • Paper type
      Load up to
      this many sheets
      Plain paperApproximately 120
      Epson Presentation Paper Matte100
      Epson Bright White Paper100
      Epson Photo Paper Glossy
      Epson Premium Photo Paper Glossy
      Epson Ultra Premium Photo Paper Glossy
      Epson Premium Photo Paper Semi-gloss
      Epson Ultra Premium Photo Paper Luster
      Epson Premium Presentation Paper Matte
      Epson Premium Presentation Paper Matte Double-sided
      Epson Photo Quality Self-adhesive Sheets
      Epson Iron-on Cool Peel Transfer Paper
Published:  Aug 3, 2007 Was this helpful?​ Thank you for the feedback!
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