I cancelled the software installation before it was complete, or connected the USB cable before starting the software installation. What should I do?
First uninstall the software (Windows or Macintosh), then reinstall the software (Windows or Macintosh).
Note: You must connect the printer to your computer at the correct time to make sure the driver is installed correctly on your computer.
Published: Aug 2, 2007 Was this helpful? Thank you for the feedback!