I am unable to scan from my computer. What should I do?

  • Try the following:
    • Make sure the Epson Stylus CX is turned on and securely connected to your computer or USB hub.
    • If the Epson Stylus CX is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer).
    • Try restarting your computer.
    • Make sure you installed all the software correctly. See Install Software for Windows or Macintosh.
Published:  Jun 6, 2007 Was this helpful?​ Thank you for the feedback!
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