The CD/DVD won't feed correctly or is ejected. What should I do?
Check the following:
- Make sure you insert the CD/DVD tray correctly. See Inserting a CD or DVD.
- If the tray is ejected when you start a print job, the printer is not ready. Wait until you see a message on your screen asking you to insert the tray. Then reinsert the tray and press the paper button.
- Make sure both sides of the CD/DVD tray are underneath the brackets on the front tray as you insert it. As you insert the tray, you may meet some resistance. Continue sliding the tray into the printer until the arrow marks on the CD/DVD tray and the front tray match each other.
Published: Aug 3, 2007 Was this helpful? Thank you for the feedback!