My printout contains garbled characters when I print from Windows or my Mac. What should I do?
Try the following:
- Make sure the USB cable is securely connected and is a shielded “AB” cable not more than 6.5 feet (2 meters) long.
- Make sure your Epson Stylus CX9400Fax Series is selected in Windows, or is set as the active printer in Print Center (Macintosh).*
- If you're using a switch box or USB hub with your Epson Stylus CX9400Fax Series, connect the printer directly to your computer.
- Turn the Epson Stylus CX9400Fax Series off, check that the cables are securely connected, and turn it back on. Then try printing again.
Published: Aug 1, 2007 Was this helpful? Thank you for the feedback!