My product is printing blank pages. What should I do?

  • Check the following:

    • Make sure the print head nozzles are not clogged.
    • Make sure the printer software settings are appropriate for the paper size you're using.
    • The ink cartridges may be old or low on ink, and you may need to replace them.
    • The printer won't operate properly if it's tilted or at an angle. Place it on a flat, stable surface that extends beyond the printer base in all directions.
    • Try printing a different document to determine if the problem is limited to one document. If the problem is with one document, try recreating the document.
    • You may need to reinstall your printer software (Windows or Macintosh).
Published:  Aug 15, 2008 Was this helpful?​ Thank you for the feedback!
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