My printout contains garbled characters when I print from Windows or my Mac. What should I do?

  • Try the following:
    • Make sure the USB cable is securely connected and is a shielded “AB” cable not more then 6.5 feet (2 meters) long. Then try printing again.
    • If you're using a switch box or USB hub with your printer, connect the printer directly to your computer.
Published:  Jun 18, 2008 Was this helpful​? Thank you for the feedback!
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