I am unable to scan from my computer. What should I do?
Try the following:
- Make sure the WorkForce is turned on and securely connected to your computer or USB hub.
- If the WorkForce is connected to a USB hub, make sure it's connected to a first tier hub (the hub closest to the host computer) when more than one hub is connected to the computer.
- Try restarting your computer.
- Make sure you installed all the software correctly. See Install Software for Windows or Macintosh.
Published: Jul 14, 2008 Was this helpful? Thank you for the feedback!